Confidentiality and Privacy

All consultations and Medical records are kept strictly confidential. We respect your privacy, in compliance with the privacy legislation.
Remember if you wish your spouse or your family member to enquire on your behalf regarding information about you, your results, or your appointment information, you must give your consent to us in writing. Please ask at reception for a consent form.

Accounts Policy

It is the policy of the Medical Clinic Millicent that patients are required to pay the full payment on the same day of consultation. .

All accounts fully paid on the day will attract a $5 discount.

Holders of Veteran Affairs “Gold Card” will be directly billed to Veteran Affairs.

Accounts at 60 days owing will receive an account a reminder to pay , if not paid by 90 days , patients will be automatically restricted and those patients and dependants will not be able to book routine medical appointments until the outstanding amount is paid in full .

If the matter is life threatening or an emergency , patients need to present to the Millicent hospital for treatment.

Centrepay Terms & Conditions

Centrepay is available as a option for payment for a target amount owing , providing that the deductions are not cancelled by the patient .   If the patient cancels via centrelink his/her deductions your account will be restricted and centrepay will no longer be available for a payment option.   The account holder will remain restricted until the account is at a nil balance .

Only one centrepay target amount can be in place , at one time . Variations to the   original target amount can not be added to the existing centrepay for ongoing visits.

After Hours Service at the Millicent Hospital

The Medical Clinic Millicent provides some medical services to The Millicent & District Hospital for after hours and emergency care and you may incur charges for that service .  

Patients will see when they attend A&E at the hospital , information sheets in relation to our accounts and fees that will apply to patient who see a MCM doctor on call.